Refund policy

Returns and Refunds Section

Returns and Refunds

Skincare concerns? We want you to glow with confidence, inside and out. If you receive a damaged product or experience any unexpected reactions to our formulas, you can return your order within 60 days.

United States (USA) Returns

Domestic orders in the USA as well as APO/FPO/DPO and U.S. Territories can be returned within 60 days from the date of purchase by printing your own free UPS return shipping label. Returns over 60 days from the date of purchase do not qualify for return/exchange or store credit.

TERMS & CONDITIONS

Only products purchased on Haruhi.com may be returned.
Shipping costs and gift wrapping are not eligible for refunds.
Items purchased from another retailer are not eligible for a refund.
All return shipments are opened and inspected. Products that are nearly emptied, tampered with, or filled with other substances are not refundable.
Partial sets or bundles are not eligible for a return — only complete sets.
Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.— are not refundable.
HARUHI monitors return volumes and reserves the right to hold or cancel orders, and the purchase account is subject to closure.

Not the Perfect Match?

If a product arrives damaged or does not quite agree with your skin, please contact our customer support team immediately. We will gladly replace the item or issue a full refund, including shipping costs.

Privacy Policy

At Haruhi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when interacting with our website or purchasing our products.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, shipping address, billing information, and phone number.
Customer Service Interactions: This includes records of your communications with our customer support team.

How We Use Your Information

We use your information to:

Process your orders and provide customer support.
Improve our website and product offerings.
Send you marketing communications (with your consent).
Personalize your shopping experience.
Protect against fraud and unauthorized access.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us with order fulfillment, payment processing, or email marketing.

Your Privacy Choices

You can opt out of receiving marketing communications from us anytime by clicking the “unsubscribe” link in our emails or contacting our customer support team.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

If you have questions about this Privacy Policy, please contact us at info@haruhibeauty.com.